FAQs

 

What are the staffed hours?

Staffed Hours:

Monday - Thursday: 11:30 AM - 6:30 PM

Saturday: 8:30 AM - 1:00 PM

Friday, Sunday & Public Holidays: Unstaffed

Do you have lock in contracts?

All of our memberships work on a week to week recurring payments except for our Open Gym Yearly Membership. You will not be locked in to any contract. We kindly ask if you need to pause/cancel your membership with us to provide 7 days notice via email admin@awakepreston.com.au.

Do you offer personal training?

Yes, we have high quality certified personal trainers available to help with personalised workout plans. You can book a session at the front desk or send an email to admin@awakepreston.com.au. Head to our team page to find the right fit for you here.

Can I pay casually?

Yes! We have many casual options available on our pricing page, from one off sessions to 3 packs or 10 packs. They do have an expiry, although we do encourage use within a certain amount of time we’d be happy to extend these for you to get the most out of your investment.

Do I bring my own mat?

We have yoga/pilates mats in our studio for all wellness classes, you are more than welcome to bring your own to place on top of one of our mats for extra cushioning!

How do I sign up for a class?

You can sign up on an app called MINDBODY or online through our website here. You can also register in person at the studio but we can’t always promise there will be availability in class, we promote booking ahead.

Do you have showers at your facility?

There are three showers at our facility located in our accessible/gender-neutral, male & female bathrooms - equipped with body wash & other ammeneties. Bring your own shampoo & conditioner if you plan on washing your hair.

Is there a drinking fountain I can refill at?

Yes we have a cold/room temp filtered water fountain at our Open Gym entrance near the lockers.